Let ppf be your “back office” so you and your staff can focus on editorial content. ppf can handle all aspects of your journal subscription fulfillment.
Subscriber Customer Service
At ppf, we know that prompt, efficient and courteous subscriber customer service is critical to your publication’s success. You can rely on our friendly, knowledgeable support staff.
As you know, it is easier to retain a subscriber than it is to bring back one who has lapsed. Your ppf Account Manager and renewal team will work with you to design a custom renewal plan for you.
ppf’s expanded marketing services are designed to engage the best candidates with your content, delivering finely honed messaging in creative and compelling ways. From direct mail and email to social media and web design, ppf can strengthen your bond with existing subscribers and help you build relationships with new ones.
PPF is a trusted advisor to publishers worldwide
Focus on the editorial content of your journal and leave the day-to-day administration of subscription fulfillment, renewals, and customer service to us. ppf leads the industry in scholarly journal subscription fulfillment services and scholarly journal marketing and promotion, so we have the expertise to handle journal subscription fulfillment for you. That frees you to spend your time where it matters — journal editorial and profitability management.
For more than 35 years, ppf has partnered with publishers worldwide to provide customized journal subscription fulfillment, renewal services, and marketing for the publishers of scientific, technical, medical and business journals. We tailor our services to your needs; you gain exactly what’s required for your journal to thrive — from support of your in-house efforts to complete journal subscription fulfillment and customer service management.
To find out how ppf can increase circulation and profitability for your journal, contact us or fill out a risk-free request for quote.